Last updated: July 16, 2024
Thank you for shopping at webnextlabs.com.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products or service that You purchased with Us.
The words of which the initial letter is capitalized have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Return and Refund Policy:
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to WEBNext Labs, P-4, Nil Gopal Park, Brahmapur, Garia, Kolkata 700084.
Service refers to the Website, it's applications and the services/product offered by WEBNext Labs.
Website refers to webnextlabs.com, accessible from https://www.webnextlabs.com/
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
You are entitled to cancel Your Order without giving any reason for doing so only when the pecific product or service declares to have a refund or return option.
The deadline for cancelling an Order is mentioned with the individual service if applicale and starts from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
We will reimburse You no later than 14 working days from the day on which the return is accepted. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Products not mentioning any return or refund is not eligible for a return.
In order for the Goods to be eligible for a return, please make sure that:
The following Goods cannot be returned:
We reserve the right to refuse returns of any goods that does not meet the above return conditions in our sole discretion.
Once the refund is accepted, Your refund shall be processed within 2 working days through the original mode of payment.
For payments made in Cheque or Cash, You need to update your banking details with us and the refund shall be processed via NEFT.
Web hostings can be cancelled if a cancellation request is made within the 30 days from the date of fiirst purchase. Renewals can not be cancelled under any situation. A refund of full amount minus 15% as handling and managing charges shall be made once the cancellation request for the fresh purchase has been approved..
Refund can be made instantly in the wallet of might take upto 45 days to reach the bank. Customers need to send their bank account for the same.
If the last date is a saturday, sunday, or a holiday, the request has to be made early.
Refund request might be cancelled in case of last moment attempt
No request shall be entertained when a hosting account is expired and suspended. For any backup or service request, you need to renew and activate your account.
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:
WEBNext Labs,
P-4 NG park,
Brahmapur,
Post Garia,
Kolkata 700084,
West Bengal, India
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.
If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.
If you have any questions about our Returns and Refunds Policy, please contact us:
